This is a long review, but important. I live in Metairie and wanted to stay close to home due to my excrutiating pain. I called 7 other endodontists and every one said that they could not see me until closer to the end of July. I needed a root canal, and of course time was of the essence, because I wanted to keep my tooth. The last number on my list of available offices that accepted Humana was made to Dr. Ardalan's office in Gretna, a little too far, but now I am desperate, regardless of the distance. Veronica answered the phone and just like the others, stated that they were booked solid. HOWEVER, she did not end the conversation at that point, like all of the others. She asked me what was happening and heard me crying in pain. She asked questions about my tooth that I did not know the answer to. She felt my pain, and offered to call my dentist to get the information. She called me back after discussing the situation with my dentist and Dr. Ardalan. One hour later from the original call to Dr. Ardalan's office, I was in his chair getting x-rays, and the care I needed. I am terrified of all dentists, and have severe anxiety from a past root canal in VA. I was crying while in the chair waiting for the numbing medicine to kick in and his assistant spent time with me, just making sure that I was comfortable. She has a very calming personality, and made the process easy. I promise to you that they are using the latest and greatest at Dr. Ardalan's office. The tools that he used in my mouth were quieter than I have ever experienced. He kept me updated throughout the process which had me at ease. I certainly do not EVER want another root canal, but if I do, I am absolutely driving ALL THE WAY TO GRETNA to have it done. Veronica, if you read this, you are an ANGEL for making it happen by going above and beyond. This location offers first class service from start to finish.
Dion D.