SMS/Text Messaging TERMS OF SERVICE

CRESCENT CITY ENDODONTICS
This document reviews policies and procedures regarding our test messaging services. Please review below.

SMS/Text Messaging Terms of Service

Effective Date: 6-2-2026

Consent to Receive Text Messages

By providing your mobile phone number to Crescent City Endodontics,you consent to receive text messages from our office regarding:

  • Appointment reminders 
  • Appointment confirmations 
  • Scheduling updates 
  • Treatment-related communications 
  • Office announcements 
  • Billing notifications 
  • Patient care follow-up messages 

Your consent to receive text messages is not a condition of receiving treatment or services.

Message Frequency

Message frequency may vary depending on your appointments, treatment needs, and interactions with our office.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier's pricing plan. Charges may vary if messages are sent or received internationally.

Opting Out

You may opt out of receiving SMS messages at any time by replying:

STOP

Upon receiving your opt-out request, we will send a confirmation message and cease sending further SMS communications, except where required by law or necessary to process your request.

Help and Support

For assistance regarding our text messaging program, reply:

HELP

Or contact us directly:

Crescent City Endodontics
Phone: 504-391-2324
Email: team@crescentcityendo.com
Website: www.crescentcityendo.com

Privacy and Protected Health Information

We take patient privacy seriously. However, SMS text messaging is not always a secure method of communication.

By opting into text messages, you acknowledge and understand that:

  • Text messages may not be encrypted. 
  • Messages may be viewed by anyone with access to your mobile device. 
  • We will make reasonable efforts to limit the amount of protected health information (PHI) transmitted via text message. 

Patients should not use text messaging to communicate dental emergencies or urgent medical concerns.

For emergencies, call 911 or seek immediate medical attention.

Supported Carriers

SMS services are available through participating wireless carriers. Carriers are not liable for delayed or undelivered messages.

Changes to These Terms

We reserve the right to modify these SMS Terms of Service at any time. Updated terms will be posted on our website and will become effective upon posting.

Contact Information

If you have questions regarding these SMS Terms of Service, please contact:

Crescent City Endodontics
Phone: 504-391-2324
Email: team@crescentcityendo.com
Website: www.crescentcityendo.com